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Privacy Policy

CliniSculpt – POPIA Compliant
Effective Date: 1 March 2026

  1. Introduction

CliniSculpt is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This policy explains how we collect, use, store, and protect your information.

  1. Information We Collect

We may collect the following personal information:

  • Full name
  • Contact details (email, phone number)
  • Identity number (if required for medical records)
  • Medical history relevant to treatment
  • Payment information
  • Website usage data (via cookies)
  1. How We Use Your Information

Your information is used to:

  • Schedule and manage appointments
  • Provide safe and appropriate treatments
  • Maintain medical records
  • Communicate regarding appointments or promotions
  • Comply with legal and regulatory obligations
  1. Legal Basis for Processing

We process personal information:

  • With your consent
  • To perform a service requested by you
  • To comply with legal and medical regulatory requirements
  1. Storage & Security

CliniSculpt takes reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, or disclosure.

Medical records are stored securely and retained in accordance with South African healthcare regulations.

  1. Sharing of Information

We do not sell your personal information.

Your information may be shared only:

  • With medical professionals involved in your treatment
  • With service providers who assist in operating the business (e.g., booking systems)
  • If required by law

7. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent (where applicable)
  • Request deletion of information where legally permissible
  • Lodge a complaint with the Information Regulator of South Africa
  1. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You may disable cookies via your browser settings.

  1. Contact

For privacy-related queries or to exercise your rights, please contact:

CliniSculpt
Email: clinisculpt@kyalamihealth.co.za